Contact Us
At Nova Sports Bikes, we are committed to providing our customers with premium service and technical expertise. Whether you have questions regarding our specialized range of sports bikes, need assistance with your bank transfer payment, or require tracking validation for your order, our dedicated customer support team is here to assist you.
Please feel free to reach out to us using any of the direct communication channels below.
Corporate and Contact Information
Trading Name: Nova Sports Bikes
Australian Business Number (ABN): 90 421 749 981
Central Customer Hotline: +61 468 226 150
Official Enterprise Email: support@novasportsbikes.com
Physical Headquarters and Distribution Address
40 Roseland Ave, Rochedale South, QLD 4123, Australia
Administrative Operational Hours
- Monday to Friday: 9:00 AM - 6:00 PM (AEST - Australian Eastern Standard Time)
- Saturday: 10:00 AM - 4:00 PM (AEST - Australian Eastern Standard Time)
- Sunday: Closed
Standard Support Turnaround
We understand that timely communication is essential. Our team systematically reviews all incoming digital queries and aims to provide a comprehensive, accurate response within 24 hours of receipt during our standard working days.
Get in Touch via Email
If you are contacting us regarding an existing order request, please ensure you include your unique Order Number and the full name associated with your checkout account in the subject line. This allows our backend system to retrieve your transactional data immediately and speed up our response process.