Payment Policy

At Nova Sports Bikes, we ensure that all transactions are processed securely and transparently for a safe and reliable shopping experience.

Accepted Payment Methods

  • PayPal (recommended): Pay quickly and securely at checkout using your PayPal balance, or with a credit or debit card through PayPal’s secure checkout — a PayPal account is not required. Every PayPal order is covered by PayPal Buyer Protection.
  • Bank Transfer: If you prefer to pay by direct bank transfer, our customer support team will provide our verified business bank account details and guide you through completing the payment safely.

Payment Security and Encryption

  • Secure checkout: All transactions on Nova Sports Bikes are protected with SSL encryption.
  • Data protection: Card and PayPal payments are processed by PayPal. We do not store or have access to your card or banking credentials.

Payment Processing and Order Fulfilment

  • Order placement: Payment must be confirmed before your order is prepared for dispatch. PayPal payments are confirmed instantly.
  • Order handling: Once payment is confirmed, your order moves into our standard handling window (processed within 1–2 business days).
  • Non-payment: Orders for which payment is not received within a reasonable timeframe may be cancelled.

Prices and Currency

  • Currency: All prices are listed and processed in Australian Dollars (AUD).
  • Taxes: All relevant domestic taxes are already included in the displayed price.

Billing Information Accuracy

Please ensure your billing and contact details are accurate at checkout. Orders with major discrepancies or incomplete billing information may experience delays or verification cancellations.

Contact Information

For any payment queries or invoice requests, contact our team:

Store Name: Nova Sports Bikes
ABN: 90 421 749 981
Phone: +61 468 226 150
Email: support@novasportsbikes.com
Address: 40 Roseland Ave, Rochedale South, QLD 4123, Australia

Opening Hours: Mon–Fri 9:00 AM–6:00 PM, Sat 10:00 AM–4:00 PM (AEST), Sun closed. We respond to all queries within 24 hours.